Politique d’expédition

■ Shipping Origin

All items are shipped from Japan.
We take great care in packing your order securely, and all shipments come with tracking.

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■ Shipping Carriers

Depending on the item and destination, we use:

• International: EMS, FedEx, DHL, Japan Post (ePacket, etc.)
• Domestic (within Japan): Yamato, Japan Post

The carrier is selected based on size, weight, and delivery location.

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■ Processing Time

We ship within 3–5 business days after payment confirmation.

• Please allow for slight delays depending on order volume.
• You will receive a tracking number once the item is dispatched.

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■ Customs & Import Duties

International buyers are responsible for any customs duties, VAT, and taxes imposed by their country.
Please check with your local customs office for details.

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■ Shipping Damage

If your item arrives damaged, please contact us within 7 days of receipt.
We may request photos of the item and packaging for insurance claims with the shipping carrier.